"We wanted to let you know how pleased we are with the dolphin. Your company really stands behind customer service and satisfaction. When my husband called and told you about the issues with the first order. You responded quickely with a resolution that made everything right, even though the incorrect measuring of the fish was not your fault. My husband was so disapointed when the first fish arrived. Although it was beatiful, it just wasn't reflective of what we had caught. Now have been sure to expalin to everyone the mix up, and whata great company you all are by fixing it, regardless os the blame.
Deep sea fishing has become the new obsessionwith the men of our family. You can be certain that any other tophies we get mounted will be handled through your company. You all have been great and such a pleasure to deal with. These days it's really rare to find a company that stands behind their customer's satisfaction the way you do."

The Jinnetts